Welcome
Patient information.
Whether it’s been six months or six years since you saw a dentist, you’re welcome here. Below you’ll find everything you need to feel ready for your first visit on Medical Park Drive.
Dr. Brian Podbesek leads a team that welcomes families from across Fishersville, Staunton, Waynesboro, and the Shenandoah Valley. Our front desk and clinical staff are here to make scheduling, insurance, and billing the simplest part of caring for your smile — so you can focus on the visit itself.
The links below cover the practical side of becoming a patient. If you have a question we haven’t answered, give us a call and a real person will help you figure it out.
Before Your Visit
Everything you need to prepare.
Patient Registration
Fill out your forms online before you arrive — saves about fifteen minutes at the front desk.
Learn moreWhat to Expect
A walkthrough of your first visit on Medical Park Drive — calm, modern, and never rushed.
Learn moreInsurance & Payments
PPO carriers we accept, CareCredit financing, and our promise on cost.
Learn moreVirginia Dental Club
Membership care for families without insurance — cleanings, exams, and X-rays included.
Learn moreOffice Policies
A few things to know.
We keep our policies simple and patient-friendly. Here are the basics — ask us anytime if you need clarification.
Scheduling & cancellations
We hold your appointment time for you, so we ask for at least 24 hours’ notice if your plans change. Same-day changes happen sometimes — just call us as soon as you know and we’ll work it out.
Late arrivals
Plan to arrive about ten minutes early so we can verify insurance and review your forms together. If you’re running late, give us a quick call — we’ll let you know whether we can still see you in your full window.
Privacy & HIPAA
Your medical and dental records are protected under HIPAA. We don’t share information without your written authorization, and our practice management system meets all HIPAA security requirements. A full copy of our Notice of Privacy Practices is available at the front desk.
Financial policy
Co-payments and patient portions are due at the time of service. We’ll provide a written estimate before any treatment begins so there are no surprises. For larger treatment plans, ask about CareCredit or our in-house payment options.
Ready when you are.
Plan your first visit online in a few minutes — or give us a call and our front desk will find a time that works.